Job Requirements
Role Summary
We are looking for an E-commerce Content & Website Operations Executive to support day-to-day website operations, content updates, catalog management, and coordination across teams to ensure a smooth online customer experience.
Key Responsibilities
1. Website Operations & Content Management
Manage content updates across homepage, category pages, landing pages, and campaign pages.
Handle day-to-day product listing and catalog updates, including SKU launches, stock availability, metadata, and attributes.
Ensure website content is accurate, up to date, and aligned with brand and SEO guidelines.
Maintain CMS hygiene and support timely execution of website refreshes and campaign updates.
2. Website Quality & Customer Journey Checks
Conduct regular website checks to identify issues such as broken links, missing images, outdated content, and pricing/promotion mismatches.
Review product and landing pages for content accuracy and overall user experience.
Track and escalate issues that may affect website performance or customer experience.
3.



Cross-functional Coordination
Coordinate with internal teams for timely closure of website-related issues.
Act as a liaison with IT for troubleshooting and issue resolution.
Support customer-facing issue resolution related to product information, website errors, and order tracking.
Work with marketing, merchandising, and support teams to ensure smooth execution of updates and campaigns.
4. Basic Analytics & Reporting
Track and share regular updates on key website and product performance metrics.
Support reporting on key indicators such as product performance, page performance, bounce rate, CTR, and exit pages.
Highlight basic trends and areas that may need attention.
Assist in preparing weekly or monthly reports for internal review.
5. Logistics & Operations Coordination
Coordinate with operations teams to support smooth execution of order-related processes.
Follow up on stock availability and operational de

📌 Ecommerce Manager (Bengaluru)
🏢 Titan
📍 Bengaluru