Key Responsibilities:

Customer Support: Provide top-notch product support to customers over the phone.
Your focus will be on delivering exceptional service, ensuring that every
interaction leaves a positive impression.
Technical Monitoring: Actively monitor application, infrastructure, and
databases to ensure seamless functionality and quickly resolve any issues.
Problem Solving: Assess and troubleshoot products or service-related issues,
ensuring timely and effective resolution.
Collaborative Teamwork: Work closely with other team members to share knowledge
and provide optimal solutions to customer challenges.

What We’re Looking For:

Strong Communicator: Excellent verbal and written communication skills are
essential to thrive in this role.
Analytical Thinker: A natural problem solver with a knack for troubleshooting
and thinking outside the box.
Tech-Knowledge: Comfortable with basic technical concepts and eager to learn.

📌 Contractor - Intern (Pune)
🏢 Veradigm
📍 Pune