Facility
CFV Gastro QC - Building

Location
Fayetteville, North Carolina

Department
CFV Gastroenterology Quiet Cove

Job Family
Clerical

Work Shift
Days (United States of America)

Summary
Familiar with functions of HIM Clerk and other HIM Technician positions to accurately direct calls for information and assistance. Responds to requests for patient records and patient information for continuation of care, court and other purposes outlined in procedure.

Major Job Functions
The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:
- Receives and responds to medical records and record information requests from authorized persons/facilities
- Utilizes various Master Patient Indices (hard-copy and electronic) to accurately locate any prior patient visit history for logging requests for release of information
- Processes all interoffice and incoming mail and routes information timely and accurately




- Accurately updates the chart tracking system in responding to requests for release of information and chart sign-out
- Notifies staff of location and availability of medical records for continuation of care and review
- Other duties as assigned

Minimum Qualifications
The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:

Education And Formal Training
- Associate's degree in related field required

Work Experience
- 2 years office experience in acute care Health Information Management or equivalent Health Information Management technical training required

Knowledge, Skills, And Abilities Required
- Proficiency in reading, writing, and speaking the English language
- Computer literacy to include use of word processing, Windows, and/or mainframe computer systems
- Excellent guest relations skills
- Knowledge of medical terminolo

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