For over 20 years, Smartsheet has empowered teams to manage work seamlessly and
scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting
human teams with AI agents. By orchestrating the work agents do best, automating
manual tasks and uncovering insights at scale, we create the space for people to
focus on what truly matters: judgment, creativity, and big thinking. That is
magic at work, and it’s what we show up for every day.

Smartsheet is looking for a Sr. Principal Data Scientist to set the technical
direction for the ML models and AI sub-agents that drive growth, monetization,
efficiency, and retention across the customer lifecycle. You’ll architect the
systems, define the modeling and evaluation standards, and shape the roadmap for
how Smartsheet uses applied ML and agentic AI to serve millions of customers.
The data is unusually rich: petabyte-scale execution data spanning two decades
of how real work gets done. You are a recognized technical leader who moves
fluidly between architecture, prototype, and production; raises the bar for the




data scientists around you; and partners with senior product and engineering
leaders to make decisions that compound across the org. You will work primarily
with Product and Engineering and will be a part of Smartsheet’s Business
Intelligence team.

This full-time position reports to the Director of Data Science and is based in
Smartsheet’s Bengaluru, India office.

You Will:

* Set the technical direction for how Smartsheet uses applied ML and agentic AI
across the customer lifecycle — what gets built, what doesn’t, and what valuable
looks like
* Architect the systems behind the sub-agents: how they ground themselves in
evidence, how risk and confidence are calibrated, how decisions are
evaluated, and how all of it stays safe and trustworthy at scale
* Define the modeling, evaluation, and experimentation standards the team
follows — from offline metrics to online rollout to production monitoring
* Personal

📌 Sr Principal Data Scientist (Bengaluru)
🏢 Smartsheet
📍 Bengaluru