For over 20 years, Smartsheet has empowered teams to manage work seamlessly and
scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting
human teams with AI agents. By orchestrating the work agents do best, automating
manual tasks and uncovering insights at scale, we create the space for people to
focus on what truly matters: judgment, creativity, and big thinking. That is
magic at work, and it’s what we show up for every day.

Smartsheet is hiring a Senior Machine Learning Operations Engineer to architect
our machine learning production lifecycle. Your mission is to maintain and
deploy ML models to a scalable, reliable, and secure production workplace. You
will design and maintain the infrastructure, automation, and monitoring systems
that ensure our AI products are high-performing and cost-effective.

You will report to our Director, Analytics Engineering & Data Governance and
work from our Bangalore, India office.

You Will:

Model and Pipeline Automation

* Automate the deployment and retraining of ML models, from training through to




production inference, by building and managing complete CI/CD/CT (Continuous
Training) pipelines, adhering to MLOps best practices.
* Build, fine-tune, or use pre-trained LLMs, deep learning models or
traditional machine learning models.
* Evaluate and recommend AI or ML solutions for the product using any
combination of vendor solutions and/or custom-built models.

Governance & Compliance

* Implement model versioning, lineage tracking, and auditing to ensure
compliance with security and ethical standards.

Performance Monitoring

* Continuously monitor the health and performance of production machine
learning models, proactively identifying and correcting model drift,
staleness, and performance degradation.
* Incorporate user feedback for iterative improvements and manage necessary
model retraining cycles.

Cross-Functional Collaboration

* Act as the "glue" between Data Scientists (who build models) and S

📌 Senior Machine Learning Operations Engineer (Bengaluru)
🏢 Smartsheet
📍 Bengaluru