ABOUT THE ROLE

At FourKites we have the prospect to tackle complex challenges with
real-world impacts. Whether it’s medical supplies from Cardinal Health or
groceries for Walmart, the FourKites platform helps customers operate global
supply chains that are efficient, agile and sustainable.

Join a team of curious problem solvers that celebrates differences, leads with
empathy and values inclusivity.

As a Senior Customer Engineer, you own the technical customer relationship end
to end. You run discovery independently, design integration and agentic workflow
architectures for complex enterprise problems, and deploy solutions live with
customers — often before they know exactly how to articulate what they need. You
write optimized, production-grade code at speed, grounded in strong data
structures and algorithms fundamentals, because compressing the time from
customer problem to working solution is how FDE delivers its value. You bring
genuine innovation to hard problems — your solutions are technically sound,
elegant, and often non-obvious.



You are the primary technical contact for 2–4
major enterprise accounts, you mentor FDEs on the team, and you are building the
skills that will take you into Staff-level technical leadership.

WHAT YOU'LL DO

* Own complex integration and AI agent implementations end-to-end — from
technical discovery through go-live and post-launch enhancement — as the
primary technical contact for 2–4 enterprise accounts
* Design integration architectures with explicit attention to error handling,
retry logic, observability, failure recovery, and multi-system authentication
* Design and deploy agentic AI workflows that orchestrate supply chain
operations — from requirements through production, including regression
testing and validation before each customer deployment
* Deploy AI agent workflows live with customers present — configuring and
troubleshooting in the room during customer calls, not gathering requirements
to build later
* Run cust

📌 Senior - Customer Engineer/Forward Deployed Engineer (Chennai)
🏢 fourkites
📍 Chennai