Overview
As an AI Business Solutions Specialist, you will lead strategic sales engagements that empower customers to digitally transform their operations using Microsoft’s Business Applications portfolio. This includes CRM Sales & Service, Core ERP (Finance & Operations), Power Apps for Low Code/No Code development, and Co-pilot Studio for building and enabling AI agentic scenarios. You will drive business planning, lead Rhythm of Business (ROB) reviews, and collaborate across internal teams and partner ecosystems to unlock innovation and deliver business value.

Responsibilities
Customer Engagement & Strategic Planning
Lead strategic account planning and ROB cadences to align business priorities with Microsoft’s Business Applications portfolio.
Identify whitespace opportunities and industry trends to develop and execute territory plans.
Act as a trusted advisor to C-level stakeholders, articulating the business value of CRM, ERP, and AI-powered solutions.
Solution Leadership & Technical Expertise




Drive customer innovation by aligning business needs with Microsoft’s Business Applications, including Dynamics 365, Power Platform, and Co-pilot Studio.
Lead technical conversations and workshops, leveraging deep knowledge of low-code/no-code platforms and AI agentic capabilities.
Collaborate with Global Black Belts (GBBs) and engineering teams to address competitive blockers and shape future product direction.
Sales Execution & Deal Management
Orchestrate the end-to-end sales cycle, from prospect discovery to deal closure, ensuring alignment with account strategy.
Guide the Specialist Team Unit (STU) and Account Team Unit (ATU) to build pipeline and drive consumption.
Lead execution of complex deals, ensuring robust deployment plans and customer success post-sale.
Partner Ecosystem & Collaboration
Validate and integrate partner solutions into customer engagements.
Collaborate with ISVs and SIs to scale offerings and accelerate time-to-value.
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📌 Solution Area Specialists (Gurugram)
🏢 Microsoft
📍 Gurugram