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HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced qualified to join our team in the role of Manager Operations
Role is for the position of Manager Operations in Transfer Agency in the capacity of an individual contributor or People manager and requirement is to ensure high quality service to the Client ensuring that risks are minimized, and profit is maximized through effective management of costs/resources.



Role expectation is also to ensure that process and procedures are continually reviewed, improved, the changes are communicated and implemented effectively. The job also entails checking on internal audits and measures undertaken and regularly reviewed in order to maintain quality and productivity at the optimum level. Set a high standard of continuous staff motivation and leadership to ensure a good work environment. The job also entails regular interactions with Country office teams and managing team so that the employee motivation levels are high.
In this role, you will:
Circa 50% to 100% of time spent managing people / direct and indirect reports & Circa 50% of time spent in processing / technical aspects of the process (as outlined below)
Lead User Acceptance Testing for the business (as and when required). Lead Projects for both country and city offices (based on business objectives, targets and requirement)
Manage 10 to 12 direct reports, whilst

📌 Manager Operations (Bengaluru)
🏢 HSBC
📍 Bengaluru