Reporting directly to the Global ITSMO Director, you are a strong and proactive leader with experience of Creating, building, implementing and running a global IT Asset Management capability at the highest level.
This role leads the strategic development, implementation, and continuous improvement of Dyson’s global IT asset management function. As Head of Group IT Asset Management, you’ll set standards, design processes, and oversee all aspects of IT asset lifecycle management - ensuring compliance with ISO 19770 and ITIL frameworks.
This role spans international operations, with direct responsibility for team leadership, supplier management, and establishing automation best practices using top-tier tools such as ServiceNow. You’ll build this capability from the ground up in a semi-matrixed workplace, collaborating across regions and functions:
- Build and Lead Function: Design, launch, and mature a global IT asset management function - from blueprint to operational excellence.
- Lifecycle Management: Direct end-to-end management of IT assets (hardware, software, licenses)



across all regions, ensuring accuracy and optimization.
- Standards & Compliance: Develop and enforce processes aligned to ISO 19770 and ITIL, including audit readiness and regulatory compliance.
- Team & Supplier Leadership: Manage direct reports and suppliers, setting clear KPIs and fostering high performance.
- Automation & Tooling: Architect and drive high levels of automation, primarily leveraging ServiceNow and exiting internal tools, to streamline tracking, reporting, and workflows.
- Policy & Strategy: Set group-wide asset management policies, standards and strategic direction, balancing global consistency with local needs.
- Stakeholder Engagement: Collaborate with IT, security, procurement, and business units in a semi-matrixed environment to enable asset transparency and value realization.
- Data Accuracy: Ensure reliable asset data and reporting, leading continuous improvement and ro

📌 Head of IT Asset Management (Bengaluru)
🏢 Dyson
📍 Bengaluru