Company Description

Engineering the AI-powered enterprise. With AI and cloud-native solutions, BETSOL accelerates cloud transformation for enterprises across 17+ countries. BETSOL holds several engineering patents, and is recognized with industry awards. BETSOL maintains a net promoter score that is 2x the industry average.
BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and delivers best-in-class performance.
BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for customers.
BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore & Belagavi, India.
We take pride in being an employee-centric organization, offering comprehensive benefits and opportunities.
Learn more at betsol.com

Job Description

About the Role:
The NOC Technician is responsible for monitoring and maintaining the health and availability of network, infrastructure, and application systems in a 24x7 operations workplace.



This role combines Network Operations Center (NOC) responsibilities with Level 1 (L1) support and Service Desk activities, serving as the first line of defense for incident detection, troubleshooting, and resolution.
The role involves proactive monitoring, handling alerts, managing incidents and service requests, and providing timely support to end users while ensuring adherence to defined SLAs. The NOC Technician collaborates closely with engineering, operations, and support teams to maintain system reliability, minimize downtime, and improve overall service quality.

Responsibilities:
- Monitor and maintain the health of network and system infrastructure through daily reviews and proactive checks
- Add or remove devices from monitoring tools based on operational requirements
- Track and report on the status, availability, and performance of all monitored systems
- Respond promptly to requests fo

📌 NOC Technician (Bengaluru)
🏢 BETSOL
📍 Bengaluru