MP&L; and Customer Service Team Leader is responsible for executing and
continuously improving MP&L; (Materials Planning & Logistics) operations within
MHXX. The role ensures alignment with global supply chain strategies while
driving operational excellence in forecasting, inventory management, logistics
planning, and customer service. This position plays a key role in enabling
end-to-end supply chain visibility, optimizing service levels. The role requires
cross-functional collaboration with key internal and external stakeholders,
including GBTS, Customer Service, and 3PL providers, to drive operational
efficiency, innovation, and customer satisfaction
MAIN TASKS
Strategy & Continuous Improvement
* Define and execute the MP&L; strategy for MHXX in alignment with global supply
chain and business priorities.
* Drive continuous improvement and innovation across all MP&L; processes to
enhance efficiency, reduce costs, and improve service levels.
Inventory & Performance Management
* Develop and implement inventory strategies for MHXX Distribution Centers.
* Drive prioritization and escalation processes for inventory-related
challenges and ensure timely execution of mitigation measures.
* Establish robust systems for tracking backorders and executing recovery plans
to meet customer commitments.
End-to-End Supply Chain Execution
* Implement and manage End-to-End (E2E) control towers to monitor and enhance
delivery performance in MHXX.
* Align supply chain operations with supplying plants, ensuring seamless
coordination of inventory flow and fulfillment.
* Collaborate with the Distribution and Transportation Team to synchronize
forecast-to-DC processes and optimize distribution strategies.
* Partner with GBTS (Global Business & Technology Solutions) to ensure seamless
integration of technology solutions for data processing, customer service,
and other shared services.
* Cooperation with the BU / Sales and implementing/adopting global standards.
Customer S
📌 Logistics Planning& Fullfillment and Customer Service Team Leader (India)
🏢 MANN+HUMMEL
📍 India
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