Hungry, Humble, Honest, with Heart.
The Opportunity
Are you a hungry, humble, and honest individual with a passion for enhancing customer experiences through improved product serviceability? If so, joining our team as a Serviceability Engineer at Nutanix offers you the chance to collaborate across diverse functions, drive impactful serviceability improvements, and work closely with talented professionals dedicated to delivering exceptional support and usability for our innovative products.
About the Team
The Serviceability Engineer role is part of the Service Strategy & Enablement team at Nutanix, based in Bangalore. This team is made up of passionate engineers dedicated to improving product serviceability, diagnostics, and the overall customer experience.
Serving as a critical bridge between Support and Engineering, the Service Strategy & Enablement team ensures that serviceability and usability are embedded into every stage of product design and development. By analyzing support cases, monitoring field performance, and incorporating customer feedback,



the team drives continuous improvements that enhance both product quality and the support experience.
You will report to the Manager, Service Strategy & Enablement, whose leadership style fosters empowerment, collaboration, and continuous learning. The team operates in a hybrid work environment, encouraging in-person collaboration a few days each week to promote teamwork, innovation, and shared success.
Your Role
The Senior Serviceability Network Engineer, will play a critical role in enhancing the serviceability, reliability, and diagnostic capabilities of Nutanix Network products. This role partners closely with Engineering, Product Management, and Support throughout the product lifecycle - from concept to release and post-deployment - to ensure products are designed, validated, and supported with serviceability at the forefront.
- Develop and maintain comprehensive Business Requirement Documents (BRDs) defini

📌 Senior Serviceability Engineer (Bengaluru)
🏢 Nutanix
📍 Bengaluru