Description
Key Responsibilities
Sales Strategy & Revenue Generation
- Develop and implement annual sales and marketing plans for all assigned hotels.
- Achieve revenue targets including Rooms Revenue, Corporate Business, FIT, Leisure, Government, Crew, and MICE segments.
- Identify new business opportunities and expand existing client relationships.
- Analyze market trends, competitor activities, and customer needs to develop effective sales strategies.
- Work closely with Revenue Management to optimize pricing and inventory strategies.
- Ensure achievement of occupancy, ADR, RevPAR, and market share objectives.
Business Development
- Prospect and secure new corporate, travel agency, government, airline, and key account business.
- Conduct regular sales calls, client meetings, hotel presentations, and networking events.
- Negotiate contracts, rate agreements, and preferred partnerships.
- Develop strategic partnerships within the local business community.
Account Management
- Maintain strong relationships with existing clients.
- Ensure timely renewal of corporate agreements.
- Conduct account reviews and identify opportunities for increased revenue.
- Handle major negotiations and key customer concerns professionally.
Team Leadership
- Lead, coach, and mentor Cluster Sales Managers and Sales Executives.
- Conduct regular sales meetings and performance reviews.
- Set individual sales targets and monitor productivity.
- Identify training needs and support career development.
Revenue & Forecasting
- Prepare monthly sales forecasts and budgets.
- Monitor booking pace, production reports, and sales performance.
- Submit accurate reports to senior management.
- Participate in weekly revenue meetings.
Marketing Support
- Collaborate with the Marketing team on promotional campaigns.
- Support digital marketing initiatives and local promotions.
- Participate in trade fairs, exhibitions, and networking events.
Guest Experience
- Ensure excellent service for corp
📌 Cluster Director of Sales (India)
🏢 IHG
📍 India