Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role
Role Summary
A Senior Kafka Operations Engineer is responsible for ensuring the stability, performance, and reliability of Kafka-based data streaming platforms in production. The role focuses on end-to-end operational support, advanced troubleshooting, and enabling development teams to build resilient, high-performing Kafka integrations.
This is a hands-on operational role, working in a 24/7 support setting, with deep involvement in Kafka clients, cluster health, and real-time incident resolution.

What You Will Do




- Own production support for Kafka environments in a 24/7 on-call rotation
- Monitor and maintain Kafka cluster performance, availability, and reliability
- Perform advanced troubleshooting across the full Kafka stack:
- Producers, consumers, brokers, and clusters
- Analyze logs and metrics to proactively detect and resolve issues
- Ensure minimal downtime and uninterrupted data flow

Deep-Dive Troubleshooting Areas
- Kafka Clients
- Producer delivery failures, retries, idempotence, acknowledgments
- Consumer lag, offset issues, delivery guarantees
- Connectivity & Security
- TLS handshake failures
- SASL authentication issues
- Schema & Serialization
- Schema compatibility problems
- Serializer/deserializer failures
- Performance
- Slow producers/consumers
- Throughput bottlenecks (e.g., compression, batching)
- Cluster Health
- Partition hot spots
- Broker performance issues
- Replication/reliability concerns

Collabor

📌 Senior Software Engineer (Bengaluru)
🏢 Kyndryl
📍 Bengaluru