Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.

You provide software and application expertise and analysis to support implementation of the strategy and the solution.

How you will contribute

You will provide expert consultation for a specific software or application, leading on issues and resolutions, optimizing service delivery to meet business demands and the service operations strategy. To excel in this role, you will recommend steps to optimize investments and benefits and to mitigate risks for a specific application. In addition, you will identify suppliers, evaluate them, on-board new vendors, and oversee them, work with project resources to provide design collateral and to configure software components that are aligned with security policy and governance, ensure adherence configuration standards and processes, and share your knowledge of the technology with relevant stakeholders.

What you will bring

A desire to drive your future and accelerate your career.



You will bring experience and knowledge in:
- Working with multiple vendors and encouraging collaboration for a specific software or application
- Working on complex projects
- Stakeholder management and influencing skills
- Service delivery, support and excellence
- Project management
- Working in a global IT function with regional or global responsibilities in an setting similar to Mondelēz International
- Working with IT outsourcing providers using frameworks such as the IT International Library
- Working with internal and external teams and leading when necessary

What you need to know about this position: The ServiceNow Solution Architect will be responsible for the enterprise-wide technical architecture, platform capabilities, and will drive standardization and best practices across the ServiceNow ecosystem. This role serves as the technical subject matter expert, providing guidance in platf

📌 Platform Engineer (Mumbai)
🏢 Mondelēz International
📍 Mumbai