At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.

About the Role

The CIAM Ops Engineer is responsible for the support, operation, and security, of the organization's Customer Identity and Access Management platform. This role owns the operational support of the customer authentication ecosystem, ensuring secure, scalable, and seamless access to customer-facing applications and digital services.
The engineer will serve as the subject matter expert for identity federation, authentication protocols, customer registration, SSO, MFA, identity lifecycle management, and integration of applications within the customer centralized identity providers.Key Responsibilities
- Administer and maintain CIAM platforms such as Okta Customer Identity Cloud & Microsoft Entra ID
- Define authentication and authorization standards to include but not limited to Single Sign-On (SSO),



Identity federation, MFA policies, Passwordless authentication, Social login integrations, External identity providers
- Manage B2B collaboration, Federation between Entra ID and Okta, Partner onboarding, Guest identity management, Identity synchronization
- Work with the architects to develop the external Identity Architecture to include Authentication patterns, Federation trust relationships, Token architecture, Identity governance models (NIST/CSF), Tenant strategies & Multi-brand identity experiences
- Manage tenant configuration and governance
- Maintain platform health and availability by developing a disaster recovery, tenant recovery, backup standards, and business continuity plans for customer identity services
- Ensure compliance with company policies and participate in yearly audit reviews
- Support customer identity security controls including adaptive authentication, risk-ba

📌 CIAM Ops Engineer (Nagar)
🏢 IND-Medtronic MiniMed India
📍 Nagar