Operations Generalist (Bengaluru)

Operations Generalist (Bengaluru)

16 Aug
|
Aspora
|
Bengaluru

16 Aug

Aspora

Bengaluru

About Aspora

People on the move deserve a bank that moves with them. Since 2022, Aspora has been building a borderless financial operating system that makes money as mobile and transparent as its users.
Backed by influential venture capitalists like Sequoia Capital, Greylock Partners, Hummingbird Ventures, Y Combinator & Global Founders Capital. We're a team of 150+ across India, the UK, the UAE, EU and the US, working with extreme ownership, radical candour, and an obsession with customer impact.
We celebrate builders who question assumptions, ship quick, and turn regulatory complexity into elegant solutions. If you’re driven to redefine what global banking can be, we’d love to build the future with you.
About The Role
Aspora's Remittances business is scaling across corridors, partners, and payment rails, and we are building the operating system for that scale with an AI-first mindset. We are looking for an Operations Generalist who can work close to live payment operations: monitoring flows, investigating exceptions, coordinating with internal and external stakeholders,



and improving the workflows that keep customer money moving reliably.

This is not a passive queue-processing role. You will work across payment operations, partner operations, reconciliations, compliance operations, customer-impacting escalations, and data analysis. The right person brings fintech ops experience, comfort with SQL and dashboards, and the curiosity to use AI, automation, and structured data to make repeat work easier and more reliable.
Location: Bangalore

What You'll Own
- Run and monitor defined remittance operations workflows across pay-in, payout, KYC/RFI, refunds, disputes, reconciliations, and partner-dependent exceptions.
- Use dashboards, SQL, and transaction-level data to investigate anomalies, prepare issue notes, identify likely root causes, and escalate with context.
- Coordinate with banks, payment providers, gateways, Support, Product, Engineering, Compliance, and Fina

📌 Operations Generalist (Bengaluru)
🏢 Aspora
📍 Bengaluru

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