This role will be working out of our Indore office 5 days a week and is required to work an evening shift (either 3:00 PM to 12:00 AM or 5:00 PM to 2:00 AM IST) to support our North American team.

The Manager, PS role is an important member of the Professional Services management team. You are responsible for leading a team who deliver professional services for our customers.

How You'll Make an Impact

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Lead a team of 10-15 people who deliver qualified services projects, ensuring we deliver a world class customer experience and effective business outcomes.

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Provide your Vena team product & solutioning advice and participating in customers calls that are strategic or in an escalated state.

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Achieve utilization target for yourself personally and support North American practice leaders by maximizing utilization of PS India resources

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Hire, coach and grow the team. Provide 1-on-1 guidance and regular feedback focused on employee growth.

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Maintain close alignment with Practice Leaders in North America and UK on project & people performance,



project escalations and trends you observe within the PS India team. Concise and frequent communications ensure the team operates efficiently.

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Identify, facilitate and/or contribute to departmental initiatives that help scale the company such as methodology improvements, rollout of new tools and team enablement sessions.

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Collaborate with Account Management, Customer Adoption Management, Product Management and Sales as needed.

We'd Love to see

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6+ years experience in a customer-facing implementation delivery team, of which 3+ years are with CPM/EPM products doing technical architecture and solutioning related to budgeting, reporting and consolidations

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3+ years experience leading a team of direct reports, including facilitating career growth conversations.

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Experience leading initiatives that drive business improvements and efficiencies

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Clear and concise communicator both internally and externally, across

📌 Manager, Professional Services (Pune)
🏢 Vena Solutions
📍 Pune