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Team Overview
As a Network Operations Engineer within TransUnion’s Global Infrastructure Technology Services (GITS) team, you will manage critical operational tasks including major incident support, non-project driven system upgrades, support office network, infrastructure configuration changes, and deployment of service improvements and automation.

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.
Role Overview And Core Responsibilities
- Provide troubleshooting for network and infrastructure incidents.
- Execute non-project driven work such as system upgrades, patching, inventory management, and configuration changes.
- Deploy service improvements and automation initiatives to streamline operations.
- Ensure adherence to Change Management processes.
- Support small-scale projects that do not require full project governance.
- Maintain and enhance departmental procedures, best practices, and standards.




- Manage escalation of issues to relevant third-party vendors.
- Own release and rollback through the Route to Live deployment process.
- Share knowledge with 1st and 2nd line teams to enable first-line fixes.
- Mentor and coach team members to support their development.
- Participate in on-call weekdays/weekends on rotational basis.
- Responsible for Infrastructure Operations Firewalls, IPS and IDS, and Antivirus.
- Responsible for Firewall Rules and Policies Management and Troubleshooting Implementing of NAT/PAT, SSH, signatures, etc
- Experience in managing SD-WAN solutions and Palo Alto firewall technologies, including corporate firewall environments.

Required Knowledge And Experiences
- Self-starter with proven ability to develop creative solutions that simplify user network solutions. Work collaboratively across teams spanning multiple time zones
- Solid understanding of network protocols and technologies (TCP/IP, routing, switching, w

📌 Sr. Engineer Network (Bengaluru)
🏢 TransUnion
📍 Bengaluru