Company:
Marsh

Description:

We are seeking a talented individual to join our Operations team at Marsh Risk India, a Marsh business. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office
Process Manager– Operations Team
We will count on you to:
Operates within a team at client sites to perform advanced support tasks

Administers policies and claims to serve as the contact between insurers and the insured

Manages day-to-day events along policy lifecycle remotely to ensure colleagues are getting the service they need

Analyzes client engagements and identifies opportunities to cross-sell services to expand the client relationship

Maintains updated records of team’s compliance with internal/external client service agreements to confirm services are being delivered

Hears concerns from colleagues and resolves complex issues

What you need to have:
- Master’s degree
- Excellent written and verbal communication skills.
- Strong proficiency in Microsoft Office Suite, especially PowerPoint and Word.




- Exceptional organizational and project management skills.
- Ability to work collaboratively across teams and manage multiple stakeholders.
- Attention to detail and commitment to quality.

What makes you stand out?
- Strategic thinking and problem-solving.
- Strong interpersonal and relationship-building skills.
- Ability to work independently and as part of a team.
- Adaptability and resilience in a fast-paced environment.
- Customer-focused mindset

Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create recent solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

. Marsh Risk is a busi

📌 Process Manager (Mumbai)
🏢 Marsh Mclennan
📍 Mumbai