Orange Business is here

About us

Join us at Orange Business
We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

About the role

Technical responsibilities:
- Resolving high complexity scope for integration and delivery.
- Provide next level technical support for Platform/Connectivity/CSP/MPN and other technology as a service.
- Perform service changes by assessing risk and implementing requests reported within the agreed Change Management process through Orange Change tools.
- Perform solution releases by authorizing, validating (changes, upgrades, updates, patches and migrations) and implementing them.




- Manage customer (internal and external entities) technical discussions and provide them with regular updates as per each of the service and business requirement

knowledge and abilities

Ability to:
- Communicate, organize global stake holder meetings
- Maintain specific (as per role) skills withinthe bounds of a project and business need.
- Organize the delivery of a complex service
- Understand advanced complex solutions and relevant problematics
- Excellent written and verbal communication
- Work in a virtual team setting.

education, qualifications, and certifications
- Degree in IT/ Telecommunications, preferred

Other (Desirable):
- Good understanding on SDWAN / Security products
- Cisco, Plao Alto, Fortinet Certifications with good network background is must.

experience
- Overall experience of 8-10years of experience in the TELECOM or IT industry managing external customer

📌 Solutions Expert (Gurugram)
🏢 Orange
📍 Gurugram