Description
- Conduct thorough and accurate reviews of FI & Exporter KYCs as in alignment with the bank's policies, outlining customer profiles and associated risks, while highlighting any adverse information.
- Proactively identify and escalate any suspicious or doubtful customers, ensuring that any relevant adverse information is communicated to both business and compliance teams.
- Efficiently gather all necessary information/documents from clients through Relationship Managers or public sources, ensuring a swift completion of the KYC process.
- Skillfully determine the ultimate beneficial ownership in complex ownership structures.
- Execute Transaction Variation Analysis following established procedures.
- Perform screening in accordance with policy, ensuring that all near positives and exact matches are evaluated and escalated to business and compliance for approval.
- Offer support to Compliance and Business to facilitate a seamless customer experience, addressing any KYC-related queries or issues.




- Collaborate with Compliance and IBG branches to maintain compliance with regulatory requirements.
- Accurately maintain and timely share all MIS and records with relevant stakeholders.
- Meet SLA commitments, diligently following up on exceptions until resolved.
- Continuously improving the KYC renewal process, suggesting necessary changes when needed.
- Manage and monitor FI KYC, Exporter KYCs, and RMA volumes to ensure equitable workload distribution and prevent team overwork.
- Share any errors or knowledge gaps with the line manager/team to enhance customer service.
- Authorize and input SWIFT Requests into the system, and serve as an authorizer/maker for RMA set-up/cancellation, ensuring accuracy and compliance.
- Undertake ad-hoc tasks assigned by the line manager.
- Share any errors or knowledge gaps with the line manager/team.
- To ensure through a rigorous and robust KYC exercise that the Bank does not get exposed to financial, regulatory and reputational

📌 Team Leader.CIBG Ops (Bengaluru)
🏢 Mashreq Bank
📍 Bengaluru