Division

Department

Sub Department 1

Job Purpose

Chargeback role for DTM business for North America to keep control on various claims received by US group

Key Accountabilities (1/6)

Setting up on contract in Vistex
- Key from sales and product set up to bill revenue

Key Accountabilities (2/6)

Checking of claims received daily against contracts
- High volume trade - ~ 50,000 transaction per day

Key Accountabilities (3/6)

Rejection of incorrect claims
- To notify and resolve queries of customers

Key Accountabilities (4/6)

Checking up Medicaid and medicare obligations
- Checking Medicaid, 340B compliance and payments

Key Accountabilities (5/6)

Key Accountabilities (6/6)

Major Challenges

Very high volume of transaction,



highly automated EDI however high complexity and processing speed required.

Very crucial for compliance and hygiene in GTN

Key Interactions (1/2)

Internal

Customer service team

Key Interactions (2/2)

External

Wholesalers

Dimensions (1/2)

5 days TAT processing of transactions, month end closing and clearing of all chargeback rows over 1.5 Cr + per year

Dimensions (2/2)

Key Decisions (1/2)

Key Decisions (2/2)

Education Qualification

B.COM, Experience in SAP and US Generic

Relevant Work Experience

5 to 6 years of experience in Accounts Receivables

📌 Team Member (India)
🏢 Cipla
📍 India