Job Description:
- Job Overview
- Samsung SDS is currently seeking a ServiceNow Technical Consultant to join our team to manage ServiceNow ITSM ;amp; PPM module adoption, enhancement, operations management and best practice implementation.
- How You Will Make An Impact
- Perform daily Administration, troubleshooting and resolution of ServiceNow environments.
- Analyze, log and estimate all requests for incident assistance, enhancements and maintenance.
- Configure ServiceNow applications to support customer enhancement requests.
- Perform regular setting maintenance
- Perform report and dashboard development
- Create and execute ATF scripts
- Perform data imports
- Produce weekly status reports and participate in weekly status meetings
- What you Will Need to succeed
- 3~5+ years experience of overall service management with strong working knowledge of various ServiceNow modules - Incident, Problem, Change, Knowledge,



Configuration Management, Service Catalog/Service Request
- Excellent oral and written communication skills
- Outstanding analytical and problem-solving skills to resolve technical skills
- 2+ years od hands-on experience administering, configuring and development on ServiceNow platform
- Proficient working with workflows, business rules, UI pages, UI actions, UI policies, ACLs, and notifications.
- 3+ years experience using JavaScript, XML, HTML and CSS
- Experience integrating third-party software and APIs with ServiceNow using REST and SOAP
- Preferred Qualifications
- ITILv3/v4 Foundations Certifications
- Experience in Orchestration, Performance Analytics and LDAP, SSO/Okra and MID Servers.
- Working knowledge of Agile

📌 Service_Now_Developer_Kritika_Infogain (Gurugram)
🏢 Coders Brain Technology
📍 Gurugram