Front Office (Bengaluru)

Front Office (Bengaluru)

16 Aug
|
Spectrum Physio
|
Bengaluru

16 Aug

Spectrum Physio

Bengaluru

About the Role: Spectrum Physio Centre is seeking a proactive and courteous Front Office & Patient Relations Coordinator to manage our Langford Garden Center's front desk operations. This role is crucial in ensuring that all client interactions, from initial contact to follow-up, are handled efficiently and with the highest level of customer service. You will be the first point of contact for our clients, responsible for managing appointments, responding to inquiries, and maintaining a positive atmosphere in the clinic.

Job Locations and Details:
- Location: Langford Garden Center, Bengaluru
- CTC Range: Up to 25K INR per month
- Working Hours: 8:00 AM - 8:00 PM (with a break from 12:00 PM - 3:00 PM)
- Preferred Candidates: Residing near Langford Garden Center

Core Skills Required:
- Solid communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Proficiency in managing appointment systems and handling phone calls
- Ability to work independently and take initiative
- Customer service-oriented with a professional demeanor




- Basic understanding of physiotherapy services (training provided)

A Typical Day in This Role:
- Answering all incoming calls and addressing client inquiries with a polite and professional tone
- Managing and scheduling appointments based on the availability of physiotherapists and patient preferences
- Maintaining accurate records of all communications and appointments in the designated software
- Greeting clients upon arrival, ensuring a welcoming environment
- Coordinating with physiotherapists and other staff to ensure smooth clinic operations
- Following up with patients to confirm appointments and collect feedback
- Managing front desk operations, including handling payments and maintaining cleanliness

What Makes You a Great Fit for This Job? Your ability to communicate effectively and maintain a positive rapport with clients and staff is key. You should be organized, detail-oriented, and capable of m

📌 Front Office (Bengaluru)
🏢 Spectrum Physio
📍 Bengaluru

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