Job Title: AR Caller / AR Follow-Up (RCM) – Senior Executive
Employment Type: Full-Time
Work Mode: Work from Office
Location: Sector 18, Gurugram
About the Role
We are seeking a highly skilled Senior Executive – AR Follow-Up & Denial Management to join our Revenue Cycle Management (RCM) team. The ideal candidate will possess solid experience in Accounts Receivable (AR) follow-up, claims resolution, and denial management within the US Healthcare domain.
This role requires expertise in handling denial types such as Authorization Issues, Duplicate Claims, Bundled Services, Inclusive Denials, Coordination of Benefits (COB), Timely Filing, Medical Necessity, Non-Covered Services, and other payer-related denials. The successful candidate will work closely with insurance payers, healthcare providers, and patients to ensure maximum reimbursement while maintaining strict HIPAA compliance.
Key Responsibilities
- Conduct AR follow-up activities to resolve unpaid, underpaid, and denied claims.
- Investigate and address denial reasons, including No Authorization, Duplicate, Bundled,



Inclusive, COB, Medical Necessity, Timely Filing, and other payer-specific denials.
- Communicate with insurance companies to obtain claim status updates, determine denial causes, and facilitate resolution.
- Review and validate patient demographics, insurance information, and registration details.
- Coordinate with clients to resolve coding, billing, or documentation-related discrepancies.
- Submit claims electronically and via paper formats while ensuring complete accuracy.
- Monitor outstanding claims and follow up within designated billing cycle timelines.
- Prepare and submit appeals for denied or rejected claims with supporting documentation.
- Perform insurance eligibility and benefits verification through online portals and payer calls.
- Review patient billing records for completeness and accuracy, resolving missing or incorrect information.
- Process ERA (Electronic Remittance Advice) and

📌 AR Caller (Gurugram)
🏢 Neolytix
📍 Gurugram