dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.

Most companies try to meet expectations, dunnhumby exists to defy them. Using big data, deep expertise and AI-driven platforms to decode the 21st century human experience – then redefine it in meaningful and surprising ways that put customers first. Across digital, mobile and retail. For brands like Tesco, Coca-Cola, Procter & Gamble and PepsiCo.

We are looking for a hands-on AI Engineer to build production-grade AI systems powered by LLMs and agents. This role goes beyond prototypes, you’ll design reliable, observable, and secure AI applications at scale.





Key Responsibilities
- Design and develop LLM-powered applications and AI agents for real-world use cases
- Build and orchestrate agent workflows using LangChain and LangGraph
- Implement human-in-the-loop (HITL) systems for controlled AI decision-making
- Design and optimize RAG pipelines
- Advanced retrieval strategies (hybrid search, re-ranking, filtering)
- Effective chunking strategies (semantic chunking, hierarchical chunking, context-aware splitting)
- Integrate and work with MCP (Model Context Protocol) servers for tool and context orchestration
- Integrate with Vertex AI and/or Azure AI Foundry for model deployment and lifecycle management
- Implement guardrails (prompt injection defense, output validation, policy enforcement)
- Build evaluation frameworks for model quality, hallucination detection, and regression testing
- Ensure observability (traces, metrics, logs) for LLM applications

📌 AI Engineer (Gurugram)
🏢 dunnhumby
📍 Gurugram