About the company:

NVS Travel Solutions is a 19-year-old firm that provides mobility services pan India. In 2023, NVS has scaled to an owned fleet size of 900+ vehicles and also has its own in-house tech team, which has been building software solutions for the transport industry for the last 4 years, making the future of this firm bright and greener.

Job Description:

This is a role for an experienced student transport operations manager with a deep understanding of the Student transport business and a large network of suppliers. Someone who is not only unafraid to be hands-on and work from the field but is also tech savvy to operate the latest transport management software from his desk.

Responsibilities:

Key Responsibility Areas (KRAs):
- Ensuring Student Transport Service’s delivery quality, standards & processes.
- Ensuring the right staff are hired at all levels with neither any disruption to service delivery nor compromises on set salary & spare utilisation budgets.
- Ensure all vehicles are in valuable condition,



compliant and the required maintenance activities are efficiently managed.
- Customer Retention and account expansion - KAM
- Service pricing & P&L; of Large accounts.

Key Performance Indicators (KPIs):
- Total revenue and Profitability
- SLA & process adherence
- Performance on regular QC/ audits
- NPS surveys

Job Role:
- Interact and engage with client-side stakeholders to understand expectations
- Collect feedback
- Build relationships
- Grow the transaction volume
- Strengthen ground teams (from scratch if required) by being hands-on with sourcing and recruiting activities
- Design, build and operate MIS for the operations. This might include both quantitative and qualitative data not limited to the above-mentioned KPIs
- Regular data tracking and audits of regulatory compliance
- Supplier performance and other KPIs
- Manage the entire end-to-end life cycle of all Student transport service requirements
- Developing and implementing transportatio

📌 School Transport Manager (Hyderabad)
🏢 NVS Travel Solutions
📍 Hyderabad