Key Responsibilities
- · DAILY BILL DISTRIBUTION
- o Make sure that every patient will get daily bill
- o Any quires related to billing resolved it and has to communicate to patient / relative.
- o Counseled patient / relative for outstanding protocol.
- o
- · COORDINATE THE DISCHARGE FORMALITIES
- o Take discharges tentative discharge list from RMO’s floor.
- o Start discharge formalities once it gets conformed by floor RMO and get complete with in 30 mints.
- o Checked with Staff nurse that all unused medicine has to be return to pharmacy
- o Checked that Discharge summary has to be ready.
- o Completes all the billing entries.
- o Checked form OT, Blood Bank, pathology, radiology ( if any entries pending)
- o Put discharge notification.
- o Cash Patient - Guide the relative for billing settlement to customer support
- o TPA Patient - checks the statues with the TPA Department and explain patient for waiting time, other formalities etc.
- o Keep Report file ready for hand over once he/ she settled the bill. With pending report slip.




- o Intimate RMO to explain the summary
- o Intimate Nurse for IV Line removal, etc.
- · ANSWERED THE PATIENT’S / RELATIVE QUIRES
- o Understand the patient’s / relative’s problem, quires, issues.
- o Explain them procedure/ protocol if any confusion( as per the guide lines)
- o If any complaint - understand and try to solve it. Give patient proper explanation, make assured that complaint resolved. If it is not in the capacity escalated the issue to the Seniors ( Executive, floor Manager, RMO in charge , Nurse Manger, Billing Manger)Escalation of the issue has same day (as early as possible)

Skills & Competencies
- · MS Office proficiency
- · Effective interpersonal communication skill and presentation skills
- · Ability to organize; prioritize and work efficiently under pressure and subject to changing priorities;
- · Managing multiple tasks.
- · Problem solving attitude.

📌 IP Billing Executive (Dombivli)
🏢 Jupiter Hospital
📍 Dombivli