JOB SUMMARY

Is responsible for managing, developing & supervising the team with a key focus on Service to sales through relationship management, sales productivity-per-executive, thereby achieving sales & service targets.

KEY RESPONSIBILITIES:

· Identify, interview and select sales executives with support from HR.
· To meet the following productivity measures for the unit: Premium per executive, case rate, persistency, retention and a high % of executives exceeding planned productivity standards
· Exceed revenue targets
· Undertake joint field work with executives and observe/demonstrate successful selling skills
· Conduct Fortnightly performance review (PRP) with executives
· Help executives use the GOLD system for maximizing business from a given target market
· Supervise daily activity plan of all executives to ensure that these are being fulfilled as per the desired levels




· Ensure that all executives under supervision perform 100% as per the company’s rules and regulations wrt. Need based selling, Compliance and Customer service
· Effectively manage, track and convert leads provided by the in-house telemarketing unit.
· Engage with customers to provide quick response to customer queries, provide customer service.
· Assist in Direct customer service policyholder’s complaint resolution.
· Ensure retention of in his allocated book of relations.
· Educate team/ prospects about LIFE products vis-à-vis products of competition to enable them in taking appropriate decisions

Self Development: Induction/Certifications/Trainings/Completion of Licensing

📌 Branch Manager (Bhopal)
🏢 Amrit Consultancy
📍 Bhopal