Role: Technical Support Analyst

Location: Bangalore / Mumbai Data Center
Shift: 24x7 Rotational (12-hour shifts)

Experience
- Minimum 5 years of Data Center Infrastructure Support experience.

Qualification
- Graduate or equivalent experience.
- Data Center Management certification preferred.
- Commscope / SYSTIMAX SP3321 or equivalent certification preferred.

Technical Skills
- Expert knowledge on Data Center Infrastructure Operations, maintenance and management.
- Understanding and hands on experience on Racking & Stacking of device
- Level 1 knowledge on Server, Storage & Network Hardware Installation, iLO and management configuration
- Complete knowledge on Data center best practice standards recommended by TIA-942 and BICSI Best Practices

Structured Cabling Systems :
- Work experience on different type of structured cabling systems, specially on the data center cabling systems, distribution systems, cross connect technologies, best practices, installations, trouble shooting, management and maintenance.
- Design, build and implementation of structured cabling systems,



capacity planning and deployment.
- Inside knowledge on different type of copper cablings, Cat-5 to Cat-7A
- Inside knowledge on different type fibers, Single Mode & Multimode Fibers

Electrical Systems :
- HV, MV & LV Systems
- Different type of electrical panels
- HT Panels, LT Panels
- Capacitor panels
- Power DBs
- Lighting control systems
- Rack power distribution units
- Single and Three Phase power technologies
- UPS & Batteries
- Isolation transformers
- Diesel Generators and AMF panels

HVAC systems :

HVAC systems fundamental knowledge

Different type of cooling systems

Control and management of HVAC system

Level-1 trouble shooting and fault diagnostics

AHU / PAHU systems

Building management systems (BMS) :
- Complete knowledge on building management system (BMS) with multi-modeling
- Understanding of BAC-NET, Mod-Bus, RS-485 protocol, digital and analogue signaling,
- SNMP integr

📌 Technical Support Analyst- Data Center (Mumbai)
🏢 Neev
📍 Mumbai