Company Description

Roswyn, a Morgans Originals Hotel
Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.

Job Description

PRIME PURPOSE:

To manage the hotel to provide courteous, qualified, efficient and flexible service that is consistent with the Accor Group standard Policies & Procedures in order to maximize guest satisfaction. Guide all Front Office personnel and ensure proper completion of all Front Office duties. Strive to achieve optimum operating results while providing guests with the highest level of service and satisfaction. Ensure that grooming & uniform standards are maintained by all team members. Responsible for day to day operations of Front Office Department.



Any matter which may affect the interests of the hotel should be brought to the attention of the Management.

KEY RESPONSIBILITY:

FINANCE:
- To coordinate and assist in implementing an effective and efficient Payroll Management / Resource allocation through establishing a flexible work force throughout the department, based on the principles of Multi Skilling and Multi Tasking.
- To assist in ensuring that front office department is managed successfully as independent profit center.
- To assist in ensuring that each place of work in the front office department is managed by a Management Team (Section Head or Supervisors)) who are totally accountable for their sections smooth daily operations
- To monitor all costs and recommend measures to control them. To establish an integrated cost management plan through product lining, minimal inventories.
- To ensure that the Department Operational Budget is strictly adhered to.
- To assist in prepa

📌 Front Office Manager (Mumbai)
🏢 AccorHotel
📍 Mumbai