KEY RESPONSIBILITIES:
Maximize Paid to Applied Business in coordination with Issuance/underwriting team and finance
Handling Centralized welcome calling Process.
Reduction in Discrepancy ratio.
WIP Management - GO actionable TAT, issuance TAT.
Vendor Bill Management
Manage Dashboards & Governance for field ops
Field operation & HO coordination for field operation fulfillment support.
Lead Employee engagement initiatives for CAT-ops
MEASURES OF SUCCESS:
Paid to Applied Business ≥92%
Ensure 100% welcoming calling on applied current business on time
Minimize channel discrepancy ratio =80% in the Functional
Trainings imparted
DESIRED QUALIFICATIONS AND EXPERIENCE
Assistant Manager -
1.5 - 2 years in sales of Insurance/ Mutual Fund/ CASA/ Investments/ Loans/ Real Estate.
Minimum 6 months exposure to Life Insurance
Must own a conveyance
KNOWLEDGE / SKILLS / ABILITIES
Process & Result orientation
Customer centricity & relationship building
Basic Computer Knowledge.
Good communication skills- English and regional language