Description

Key Responsibilities
- Serve as a techno‑functional subject matter expert for Salesforce applications
- Analyze business requirements and translate them into effective Salesforce solutions
- Configure and support Salesforce features, objects, flows, and automation
- Manage and support data quality, integrations, reporting, and analytics
- Partner with business users to optimize processes and improve user adoption
- Support production issues, enhancements, and continuous improvement initiatives
- Collaborate with developers on solution design, testing, and deployment
- Contribute to AI‑driven use cases, automation, and agent-based capabilities on the Salesforce platform

Required Qualifications
- Bachelor’s degree in Computer Science, Information Systems, or a related field
- 5–7+ years of experience working with Salesforce applications as a Techno‑Functional Analyst
- Solid technical and functional analytical skills, including:
- Salesforce configuration and customizations
- Data management and integrations
- Business process analysis and support




- Excellent interpersonal, communication, and stakeholder management skills

Salesforce Expertise
- Proven, hands-on experience with:
- Sales Cloud
- Service Cloud
- Field Service (FSL)
- Strong understanding of the Salesforce Platform architecture
- Experience with AI, Einstein features, and agentic/automation capabilities within Salesforce

Preferred Qualifications
- Salesforce certifications (Administrator, Advanced Administrator, Business Analyst, or Platform App Builder preferred)
- Experience working in a large, global enterprise environment
- Familiarity with integrations (e.g., ERP systems, APIs, middleware)
- Strong problem-solving skills with a proactive, ownership mindset

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Working Conditions
- The work mode of Finisar India is Hybrid i.e. 3 days at office or current working policy.

Culture Commitment

Ensure adherence to company’s values (ICARE) in all aspects of your position at Coherent Corp.:

📌 Salesforce Techno‑Functional Analyst (Hyderabad)
🏢 Coherent
📍 Hyderabad