Role:
Application Support Manager / Sr. Manager

Experience: 10–15 Years
Location: Bangalore (Hybrid – minimum 2 days in office) + planned travel
to other Innover/client locations on need basis
Office Address: Innover Digital, Awfis, Summit-B, 12th Floor, ITPL Main
Rd, Brigade Metropolis, Mahadevapura, Bengaluru, Karnataka – 560048

About
Innover Digital

Headquartered
in Alpharetta, Georgia, Innover is an award-winning digital transformation
company focused on driving innovations in technology and the digital space to
create sustained business value for our customers. We are present across 15
global locations.

Our
broad array of services spans Data and Insights, Digital Experiences, and
Digital Operations. Through strategic alliances with global technology
partners, we help businesses across industries achieve true digital
transformation.

Role
Overview

The
Application Support Manager / Senior Manager will lead full-stack application
support and enhancement operations across multiple enterprise client
engagements at Innover Digital.



The role spans the complete service lifecycle -
from L1 helpdesk through L3 technical resolution, production operations, and
minor-to-medium enhancements - across a mix of bespoke client applications and
COTS platforms.

The
individual will own service delivery outcomes, lead distributed and hybrid
support teams operating across time zones and shifts, manage client
relationships at the operational and mid-senior level, and drive continuous
improvement across supported environments. Critically, this role requires an
AI-first mindset - leveraging Innover's proprietary AI tools and accelerators,
and proactively identifying and overseeing custom AI interventions that make
support operations smarter, faster, and more proactive.

This
role sits within Innover's Digital Engineering practice and requires someone
equally comfortable running a disciplined operations rhythm, engaging
confidently with client stakeholders, and thinking ahead about

📌 Application Support Manager (Bengaluru)
🏢 Innover Digital
📍 Bengaluru