16 Aug
|
Karya
|
Karnataka
About Karya:
Karya’s mission is to leverage the AI revolution to create dignified earning and learning opportunities for low-income communities across the world. In India, our smartphone-based digital work platform has enabled over 120,000 people to build language datasets and evaluate AI models while earning fair wages. With pilots in Kenya and Ethiopia and partnerships with leading AI labs, we are advancing language technologies for underrepresented communities. By combining dignified digital work with frontier AI innovation, Karya hopes to build a new AI economy that is equitable, inclusive, and community-driven.
We are looking for an organised and proactive individual to fill a hybrid role as a Manager - Impact Program in the Kannada Language. Candidates in Kolar, Mysuru and Mandya are preferred.
Key Responsibilities:
1. Community Coordination:
- Serve as the main point of contact for community members and app users, particularly from marginalised communities.
- Organise and facilitate community engagement activities, training sessions,
and onboarding processes with empathy and cultural sensitivity.
- Provide first-level support to address user inquiries, concerns, or complaints, ensuring quick resolution and maintaining a smooth, respectful experience.
- Participate and contribute to the development of Kannada programming for community members, this includes both training in life and digital skills; translation and updation of Kannada writing materials will be required.
- Actively collect, document, and relay feedback from users to the project and technical teams to inform improvements in product design, services, and operational processes.
- Maintain positive relationships with stakeholders and partners.
- Ensure that interactions are inclusive and supportive, fostering trust within the community.
- Keep explicit records of engagement activities, attendance, and outcomes to support project monitoring and reporting.
- Ensure invoicing is handled properly and m
📌 Manager - Impact Program (Kannada Language) (Karnataka)
🏢 Karya
📍 Karnataka