Welcome to Frontline Managed Services® – where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence.

Join Our Team and Be a Catalyst for Change

We don't just follow industry standards; we set them. Our energetic environment thrives on pushing boundaries and embracing challenges. We are more than a workplace; we are a community of forward-thinkers dedicated to shaping the future.

Position Overview

The NOC engineer is the first point of contact for all customer queries and provides the first level of service for the customers. Part of the 24x7 infrastructure surveillance team, providing 24x7 coverage efforts for Managed Infrastructure Services to ensure maximum possible service availability and performance. Provision customer network services on core equipment and provide support services for Engineering and other technical teams.

Shift: Rotational shift - Morning, Afternoon & Night





What You’ll Do
- Manage and maintain the Monitoring Systems
- Fault handling and escalation (identifying and responding to faults on systems and networks, liaising with 3rd party suppliers, handling escalation through to resolution).
- Handling the Issues reported by users and give them initial response within defined time frame.
- Knowledge of Network, topologies, standards and infrastructure
- Provisioning (IP assignment, core network configuration, DNS setup, monitoring and graphing for colocation, leased lines, customer backup and other customer network services)
- Server build and installs, application upgrades, network equipment build and installation.
- Maintaining hardware serial audits, writing custom monitoring plugins and configuring bespoke graphing.
- Maintenance of WIKI and technical documentation (for NOC) of processes and procedures used throughout normal operations.
- Par

📌 NOC Engineer (Hyderabad)
🏢 Frontline Managed Services
📍 Hyderabad