Lead- QOS (Bengaluru)

Lead- QOS (Bengaluru)

16 Aug
|
Swiggy Assure
|
Bengaluru

16 Aug

Swiggy Assure

Bengaluru

Mandate 3 – Employees will work fulltime from their base location i.e.
Bangalore.

Job Description:

Role Overview -

As a Lead-QOS, you will be responsible for expanding, monetizing, and
strengthening the restaurant supply ecosystem across your assigned city or
region.

You will drive supply growth, revenue realization (onboarding & listing
fees), competitive parity, discount intensity, and early lifecycle performance
for newly onboarded partners. This role sits at the intersection of supply
expansion, monetization, marketplace competitiveness, and execution excellence,
directly impacting customer choice, conversion, revenue, and city-level
business growth.

Key Responsibilities:

1. Supply Growth, Competitive Parity & First-Mover Advantage

Identify and close supply gaps versus competition at city and zone levels.

Ensure Swiggy is the first platform of choice for newly opened or
high-potential restaurants.

Minimize supply disparity versus competition across priority zones.

Drive faster go-live timelines to ensure restaurants are live on Swiggy
before competitors.





Maintain strong availability and coverage across key localities.

Track supply depth metrics and implement corrective actions where parity gaps
exist.

Collaborate with city and regional leadership to maintain marketplace
competitiveness.

2. High-Priority &Strategic; Onboarding

Identify and onboard high-impact restaurants, including:

Popular local brands

Premium and niche cuisine brands

High-demand, high-visibility outlets

Competitive strongholds

Lead structured onboarding projects for priority categories.

Ensure high-quality catalog setup at launch.

Drive stakeholder alignment for faster closures.

Reactivation & Supply Recovery

Reactivate churned or inactive restaurants in priority areas

Work cross-functionally to remove operational or contractual bottlenecks

Reintroduce reactivated partners with solid relaunch constructs

Drive month-on-month improvements in reactivated supply contribut

📌 Lead- QOS (Bengaluru)
🏢 Swiggy Assure
📍 Bengaluru

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