16 Aug
|
ALSTOM
|
Bengaluru
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
Could you be the full time Head of Business Intelligence & Catalogue Management in Bangalore we’re looking for?
Your future role
Take on a new challenge and apply your strategic leadership and technical expertise in a cutting-edge field. You’ll work alongside innovative, collaborative, and forward-thinking teammates.
You'll play a pivotal role in driving efficiency, scalability, and user satisfaction across IT services. Day-to-day, you’ll work closely with teams across the business (automation engineers, service request analysts, IT operations), oversee the implementation of automation solutions, and ensure the seamless management of IT service requests.
You’ll specifically take care of managing automation strategies and service request lifecycles, but also mentoring your team to foster a culture of accountability and continuous learning.
We’ll look to you for:
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Designing and implementing automation solutions to improve service delivery
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Overseeing the lifecycle of IT service requests to ensure timely and quality resolution
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Collaborating with cross-functional teams to identify and develop scalable automation opportunities
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Leading and mentoring a diverse team to drive innovation and accountability
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Optimizing workflows and SLAs for service request fulfilment
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Acting as a liaison between IT operations and business units to align strategies with organizational goals
All about you
We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succe
📌 Sr Manager (Bengaluru)
🏢 ALSTOM
📍 Bengaluru