Description
Cloud Application Support & Operations
- Monitor, triage, and resolve incidents related to business applications hosted on AWS, Azure, and GCP environments within defined SLAs.
- Perform root cause analysis (RCA) on recurring incidents and implement permanent fixes or workarounds.
- Manage application deployments, patching, and configuration changes across cloud environments following change management processes.
- Support business-critical applications such as ERP, CRM, HRMS, BI platforms, and collaboration tools hosted on cloud infrastructure.
- Perform scheduled health checks, availability audits, and performance reviews for cloud-hosted applications.

AWS Responsibilities
- Manage and support applications deployed on EC2, ECS, EKS, Lambda, RDS, S3, CloudFront, and related AWS services.
- Monitor workloads using CloudWatch, set alarms, and respond to auto-scaling events.
- Assist with IAM role reviews, security group audits, and VPC configurations for application access control.
- Troubleshoot application connectivity issues involving Route 53, ALB/NLB,



and API Gateway.

Azure Responsibilities
- Support applications hosted on Azure App Services, Azure VMs, AKS, Azure SQL, and Blob Storage.
- Utilize Azure Monitor, Log Analytics, and Application Insights for proactive monitoring and alerting.
- Manage Azure Active Directory (Entra ID) integrations for SSO and identity governance for business apps.
- Handle Azure DevOps pipelines for application releases and CI/CD-related support activities.

GCP Responsibilities
- Support applications running on GCE, GKE, Cloud Run, Cloud SQL, and BigQuery integrations.
- Monitor GCP workloads using Cloud Monitoring, Cloud Logging, and Error Reporting dashboards.
- Manage IAM bindings, service account configurations, and firewall rules for application security.
- Assist data teams with BigQuery queries and pipeline support for BI and analytics applications.

Stakeholder & Vendor Management
- Coordinate with business st

📌 Cloud Application Support (Gurugram)
🏢 Varun Beverages
📍 Gurugram