Description
This role is under Managed Services which is a pivotal component in KPMG's Global Advisory growth strategy. We offer
an chance to lead the premium end of the managed services market through our human capabilities, stand-out technology-enabled facility, insights, operational excellence, and strategic alliances.

Responsibilities
Roles & responsibilities
Hands-on individual contributor who leads & delivers QA/QC, Training & Knowledge Management, Reporting & Analytics, and PMO work products for Managed Services engagements.
Operates with an execution and leadership-through-influence focus, ensuring adoption of standards and high-quality deliverables.
Partners with delivery leads and client stakeholders to drive quality, predictability, and continuous improvement on specific programs

The job responsibilities include:

Strategy, governance, and operating model
Apply the Performance Enablement methodology, tools, templates, and leading practices; provide feedback to improve them.

Execute governance rhythms for assigned engagements (cadence, KPIs,



reporting packs); maintain risks, issues, and dependencies.

Contribute to GTM collateral and proposal inputs; support solution design by assembling data, examples, and draft materials.

QA / QC
Implement statistical sampling plans; conduct quality evaluations across key transaction types and document outcomes.

Run calibrations with delivery teams, perform root-cause analysis; maintain QA documentation, SOPs, error taxonomy, and audit trails

Ensure consistency of quality definitions, fatal/non-fatal error handling, and SLAs across the engagement.
Training / Knowledge Management
Maintain knowledge repositories and job aids; support content lifecycle (create, review, version, retire) and metadata/taxonomy standards.
Track adoption, assessment outcomes, and time-to-proficiency; recommend improvements based on performance data.
Implement best practices for KM, contribute practical insights on tool configuration a

📌 Manager – FS – PMO – Managed Services (Bengaluru)
🏢 BSR
📍 Bengaluru