Responsibilities & Key Deliverables

1. Regional Operations Leadership
- Oversee operations across 5–10 hubs
- Ensure high machine uptime, utilization, and service quality across all hubs
- Drive standardization of processes, SOPs, and service delivery
- Monitor operational KPIs and implement continuous improvements

2. Team Leadership & Capability Building
- Lead and manage Hub Managers, ensuring high performance and accountability
- Set clear targets and regularly review business and operational metrics
- Coach, mentor, and develop Hub Managers into strong business leaders
- Build a culture of ownership, execution, and problem-solving

3. Entrepreneur Network Performance
- Ensure effective management of 125–250 entrepreneurs across hubs
- Drive high engagement, retention, and business success of entrepreneurs
- Identify gaps in capability and address through structured interventions

4. Business Development & Expansion
- Drive entrepreneur acquisition strategy across the zone
- Identify and prioritize high-potential geographies for expansion




- Work with Hub Managers to ensure timely onboarding of current entrepreneurs
- Build local ecosystems through partnerships, referrals, and networks

5. Demand Generation & Market Growth
- Own revenue and demand generation targets for the zone
- Ensure effective execution of:
- Field demonstrations
- Local marketing and branding activities
- Campaigns and partnerships
- Drive localized growth strategies tailored to each hub/market

6. Digital & Marketing Enablement
- Ensure adoption of digital tools and platforms across hubs
- Drive effectiveness of social media and online campaigns
- Monitor campaign ROI and optimize for better reach and conversions

7. Strategic Planning & Insights
- Analyze data across hubs to derive insights on:
- Demand patterns
- Entrepreneur performance
- Machine utilization
- Provide actionable inputs to leadership on scaling strategy
- Identify risks and proactively solve operational bottlenecks

Experien

📌 Zonal Head (Pune)
🏢 Mahindra & Mahindra
📍 Pune