Primary Skills ( Windows Admin/ VMWare/Linux) Good knowledge of Windows/ VMWare/ Linux specially understanding around troubleshooting of core technical issues related to availability and performance
⢠Hands on Troubleshooting of Win2K3, Win2K8, Win2K12 environment
⢠Sound knowledge of IIS and its trouble shooting
⢠Server performance monitoring and analysis, Knowledge around how to use ProcMon and Xperf Secondary Skills
⢠Infrastructure monitoring exposure via monitoring tools like Moogsoft/ Zabbix/ BMC Patrol/ NewRelic etc Optional Skills ( VMware Admin)
⢠Good understanding of VMWare VSphere 5.x
⢠Experience on VCenter, ESX Guest and Host Management
⢠Good understanding of Virtual Infrastructure its Components and management of Host resources between virtual machines.
⢠Experience on Managing Data stores, Clusters, DRS and HA Policy
⢠Sound knowledge around VM Turbo tools
⢠Sound knowledge around Backup and Snapshots, V2V and P2V
⢠Good understanding of HP/Dell/CISCO UCS Servers BIOS settings,
⢠Hands on experience on HP SUM Tools and alerts




⢠Preferred understanding of UCS and unified Pod setting
⢠Hands on experience on Remote access tools KVM -DSVIEW, ILO/RIB, RDP
⢠Awareness of various Microsoft tools to troubleshoot performance issues Primary Responsibilities
⢠Proactive monitoring of events in OpsCenter
⢠Correlation and diagnosis of events
⢠Remediation of issues triggered through monitoring or no-impact incidents
⢠Identify recurring incidents and establish remediation plans
⢠Should be able to engage vendors to get issues fixed
⢠Ability to establish alliances with other teams through recognition of dependencies.
⢠Should be able to efficiently handover to overlapping shift across the globe
⢠Suggest process improvements to increase efficiencies to increase organization's capacity
⢠Decision making - provide opinion on how to work efficiently, other potential conclusions that can be drawn from the data, how to adjust the report

📌 Technical Lead (Bengaluru)
🏢 Royal Cyber
📍 Bengaluru