Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international setting, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength.

At Accelleron, Customer Success ensures our maritime and energy customers adopt, realize value, and grow with our Digital portfolio (e.g., LOREKA360°, Tekomar XPERT, Voyage Optimization, Emissions,



OptiHull). You will own onboarding to value, drive usage and outcomes, and act as the customer’s voice into Product, Operations, and Sales. You will collaborate closely with the Head of Customer Success and run proactive business reviews for customers that surface ROI, identify expansion, and reduce churn – promoting Accelleron’s XPERT-in-the-Loop approach.

You will be part of a global, cross‑functional team advancing our Digital strategy and standardized onboarding and nurturing processes.

Your responsibilities
- Onboard to first value & beyond: Lead structured customer onboarding across all LOREKA360° modules, aligning success plans, roles, data connections, and timelines; manage dependencies with Sales/Support/Product per our onboarding process. Continue driving the customer lifecycle post‑renewal by refreshing success plans, revalidating goals, and ensuring long‑term retenti

📌 Customer Success Manager (Sahibzada Ajit Singh Nagar)
🏢 accelleron
📍 Sahibzada Ajit Singh Nagar