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Role - Specialist Quality Analyst.
Experience- 1-3 Years.
Location- Hyderabad.

About MarketStar
In everything we do, we believe in creating growth, for our clients, employees, and community. For the past 35+ years, we have been generating revenue for the most cutting-edge tech companies globally through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people and supporting them through mentorship, leadership, and career development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and for being named a top employer. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India,



Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth

Role and Responsibilities:
- Conducts quality review of telephonic/email conversations to ensure quality service goals and standards are met and/or identify areas where improvements can be achieved.
- Audits sales outbound calls and/or correspondence, observing performance, techniques, and application of guidelines and procedures as listed in the framework.
- Verifies that representatives are providing up-to-date information, following current processes, and communicating effectively with merchants.
- Ensure that the stipulated compliance guidelines are met and corrective measures are taken when there is a miss.
- Summarizes findings and recommendations and fo

📌 Specialist - Quality Analyst (Hyderabad)
🏢 MarketStar
📍 Hyderabad