About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

Role Summary

Embark on a journey to redefine B2B customer delight We’re on the lookout for passionate individuals as Customer Champions who will orchestrate a symphony of satisfaction, turning each client interaction into a masterpiece of excellence. If you’re excited about crafting unforgettable experiences, let’s drive the future of customer enchantment together

What you’ll do:

Customer Rhapsody:




- Be the maestro of B2B relationships, creating harmonious connections with clients
- Conduct a symphony of onboarding, ensuring clients dance into success seamlessly

Riff with Resolutions:
- Play a key role in resolving customer challenges, turning discord into delightful resolutions
- Strum preventative chords, keeping issues at bay and maintaining a sweet serenade of satisfaction

Choreograph Growth:
- Partner with the sales team to choreograph growth strategies and pirouette toward client expansion
- Dance through account management, ensuring clients waltz through our offerings with grace

Feedback Jazz:
- Jazz up our improvement initiatives by collecting and riffing on customer feedback
- Collaborate with the band (cross-functional teams) to compose a symphony of continuous improvement

Product Adoption Symphony:
- Lead the orchestra in ensuring seamless product adoption, helping clients hit the righ

📌 Customer Experience Manager (Gurugram)
🏢 Payoneer
📍 Gurugram