Head of CX Operational Transformation (Bengaluru)

Head of CX Operational Transformation (Bengaluru)

16 Aug
|
State Street
|
Bengaluru

16 Aug

State Street

Bengaluru

Who are we looking for
State Street Investment Management (“State Street IM,” formerly known as State Street Global Advisors or SSGA) is seeking hands-on technology leader who will lead the Emerging Technology and Transformation team in India with focus on Operational Transformation & Innovation while remaining deeply engaged in solution design and development. The role includes building, deploying, and scaling AI and guiding team through the evaluation and adoption of Google Gemini Enterprise AI or similar platform. The individual will collaborate closely with architecture, AI and security teams to deliver production-grade solutions aligned with enterprise transformation objectives, regulatory expectations, and security standards.

What You Will Be Responsible For:
- Lead the Emerging Technology and Transformation team, setting technical direction and driving adoption of AI-first architectures.
- Design, develop, and deploy AI applications using Python and contemporary AI platforms like Google Gemini Enterprose and frameworks such as LangChain and LangGraph, enabling scalable,



production-ready AI solutions and agentic workflows..
- Design and implement integrations with large language models (LLMs), orchestration platforms, vector databases, prompt management frameworks, and multi-agent workflows.
- Build, lead, and mentor a high-performing team of AI engineers and solution architects, fostering a culture of innovation, continuous learning, and engineering excellence.
- Partner closely with global business, technology, data, security, infrastructure, and architecture teams to identify opportunities and deliver AI-driven business transformation initiatives.
- Stay current with industry trends across cloud infrastructure, modern application architectures, data platforms, developer tooling, automation, and integration technologies.
- Contribute to technology roadmaps and modernization initiatives by identifying opportunities for platform evolution and technical transformati

📌 Head of CX Operational Transformation (Bengaluru)
🏢 State Street
📍 Bengaluru

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