Field Technical Service Executive (Sankari)

Field Technical Service Executive (Sankari)

16 Aug
|
Apollo Tyres
|
Sankari

16 Aug

Apollo Tyres

Sankari

Apollo Tyres Ltd is an international tyre
manufacturer and the leading tyre brand in India. The company has multiple
manufacturing units in India and a unit each in The Netherlands and Hungary.
The company markets its products under its two global brands – Apollo and Vredestein,
and its products are available in over 100 countries through a vast network of
branded, exclusive and multi-product outlets.
Job Title: Field Technical Service Executive
Location: Sankari
Reports to (Position): RFTS
Department/Function: Field Technical Service

Major Responsibilities:
1. Claim and complaint management
2. Product feedback to R&D; and Sales
3. Demand Generation Activities
4. Training – of internal and external staff
5. Market Intelligence – current practices by the competition,



latest trends in customer service and customer experience
6. Implementation of Marketing and Service Initiatives
7. Sales support – support sales team in timely customer complain resolution, sales generation through customer activities etc
Skills:
1. Awareness of Sales Processes and Systems
2. Knowledge of market assessment/ demand estimation techniques
3. Knowledge of mechanisms for brand building, marketing communication and promotional activities
4. Product Knowledge
Relevant Experience:
4-6 years
Education Qualification(s):
B.Tech

📌 Field Technical Service Executive (Sankari)
🏢 Apollo Tyres
📍 Sankari

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