Job Description:
- Greet and engage customers to understand their requirements and preferences.
- Present and explain the product range, features, and benefits to assist customers in making informed purchase decisions.
- Prepare product quotations/estimates and complete sales transactions accurately.
- Achieve assigned category-wise sales targets.
- Assist customers with product returns, exchanges, and repair requests in accordance with company policies.
- Deliver an exceptional shopping experience to enhance customer satisfaction and contribute to revenue growth.
- Adhere to all store Standard Operating Procedures (SOPs) and company policies.
- Support cost optimization initiatives and ensure efficient store operations.
- Maintain accurate daily stock records, including opening and closing stock, and ensure timely stock replenishment.
- Ensure merchandise is displayed attractively and in accordance with visual merchandising standards.
- Safely transfer and secure stock at the end of each business day.




- Monitor product safety on the shop floor and promptly report any suspected theft or inventory discrepancies.
- Track slow-moving and dead stock and coordinate with the Store Manager to minimize inventory holding.
- Support Marketing, Visual Merchandising (VM), and other internal teams in executing store campaigns and maintaining brand standards.
- Build and maintain qualified relationships with peers and competitors to stay updated on industry best practices and improve store operations.
- Collect, document, and communicate customer feedback to relevant departments, including Merchandising and Retail Operations, to support continuous improvement in customer experience and store performance.
- Address customer queries and resolve complaints promptly and professionally in line with company policies and service standards.
- Escalate complex customer concerns to the appropriate authority when required.
- Ensure timely resolution to enhance customer satisfaction and s

📌 Retail Sales Officer for Jwellery Brand (Bengaluru)
🏢 Talent Leads Consultants
📍 Bengaluru