Overview

Overview

Connecting clients to markets – and talent to opportunity
With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.
Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, The StoneX Group is made up of five segments that offer endless potential for progression and growth.

Business Segment Overview

Payments: A Swift-accredited service bureau and member, our Payments division provides NGOs, Financial institutions and non-profits the ability to make a local difference, globally – with transparent pricing across 180+ countries and 140+ currencies.

Responsibilities

Position Purpose:




We are seeking an experienced and skilled Production Support Engineer to join our dynamic team to support mission critical Payment Applications. The ideal candidate will have a robust background in supporting production environments, troubleshooting complex technical issues, and ensuring the smooth operation of applications and databases. You will play a critical role in resolving incidents, performing root cause analysis, and supporting database and application-related issues in a 24x7 environment.

Production Support & Incident Management:
- Monitor and maintain production systems to ensure high availability and performance.
- Respond promptly to incidents, provide technical support, and resolve issues in line with SLAs.
- Perform root cause analysis for production incidents and propose long-term solutions to prevent recurrence.
- Providing advanced troubleshooting and resolution.
- Develop and implement automation scripts to streamline incident resolution and system monitoring.

Application

📌 Production Support Engineer (Bengaluru)
🏢 Stonex
📍 Bengaluru